Shipping & Returns
Shipping Information
Processing Time: Orders are typically processed within 1-2 business days.
Shipping Methods: We offer standard and express shipping options. Shipping costs are calculated at checkout based on your location.
Delivery Time: Standard shipping typically takes 5-7 business days within Australia. Express shipping takes 2-3 business days.
Tracking: You'll receive a tracking number via email once your order ships.
Returns Policy
Return Window: You have 30 days from the date of delivery to return items for a refund or exchange.
Conditions: Items must be unused, in original packaging, and in the same condition as received.
How to Return: Contact us at support@ruck2rise.com to initiate a return. We'll provide you with return instructions.
Refunds: Refunds are processed within 5-7 business days after we receive your return.
Questions?
Contact us at support@ruck2rise.com for any shipping or return inquiries.